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How do I return an item?

If you purchased an item from Gonecoastaljewelry.com and had it shipped directly to you, please follow the instructions :

Include your packing slip and all original documentation with your merchandise (you may want to make a copy of your packing slip for yourself).

Please ship your merchandise pre-paid and insured for the full purchase price to the address indicated on your packing slip.

Please Note: Your packing slip must accompany your return.

All returns are subject to inspection by our Quality Assurance team before a refund is processed.

We will credit your original method of payment excluding delivery charges within 3 weeks of receiving your return.

Gonecoastaljewelry.com is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.


Return Policy: 30 Days from receiving order.

All Returns are subject to 20% restocking fee

Custom made Jewelry is non refunable


Questions about your order?

Please email or call us at (713) 927-1193.